Terms of Service

By accessing the website at ransilumarineservices.com, requesting a quotation, entering into a service agreement, or engaging any service provided by Ransilu Marine Services (Pvt) Ltd. ("Company", "we", "us"), you ("Client", "Vessel Operator", "User") unconditionally agree to be bound by these Terms of Service.

If you are entering these terms on behalf of a company, shipping line, or vessel operator, you represent that you have the authority to bind that entity to these terms.

Ransilu Marine Services (Pvt) Ltd. provides the following categories of maritime and environmental services at Colombo, Galle, and Hambantota ports:

All services are subject to the availability of our vessels, licensed facilities, and regulatory approvals at the time of the request.

Our services are available to registered shipping companies, vessel operators, port agents, government bodies, and corporate clients. By engaging our services, you confirm that:

• You are a legally registered entity or authorised representative of one
• You are not subject to any sanctions that would prohibit use of our services under Sri Lankan or international law
• All information provided to us in connection with service requests is accurate and complete
• You will not use our services for any unlawful purpose, including illegal dumping, smuggling, or sanctions evasion
• You will comply with all MARPOL, MEPA, SLPA, and Sri Lanka Customs requirements applicable to your vessel or operation

All quotations provided by Ransilu Marine Services are valid for 30 days from the date of issue unless stated otherwise. A confirmed service contract is formed when:

• The client provides written acceptance of our quotation (email acceptance is valid)
• A purchase order, letter of authorisation, or signed agreement is received
• Verbal confirmation followed by commencement of service (for urgent/emergency operations)

Unless otherwise agreed in writing, the following payment terms apply to all services:

We reserve the right to suspend services to any client with overdue accounts without prior notice. All legal costs incurred in recovery of outstanding amounts shall be borne by the client.

Ransilu Marine Services operates under and enforces compliance with the following regulatory frameworks:

• MARPOL 73/78 — International Convention for the Prevention of Pollution from Ships (Annexes I through V)
• Marine Environment Protection Act No. 59 of 1981 (MEPA) — Sri Lanka
• National Environmental Act No. 47 of 1980 (CEA) — Sri Lanka
• Sri Lanka Ports Authority Act — port operations and vessel attendance
• Sri Lanka Customs Ordinance — for customs-related services

When engaging our services, the client (vessel operator or their agent) agrees to:

• Provide accurate advance notice of vessel ETA, waste type, and estimated quantity
• Ensure vessel crew cooperate fully with our waste collection team during operations
• Provide safe access to the vessel for our personnel and equipment
• Maintain valid MARPOL documentation and make it available upon request
• Not mix hazardous or prohibited waste with standard vessel waste streams without prior written authorisation
• Indemnify Ransilu Marine Services for any costs, fines, or damages resulting from inaccurate or false information provided
• Comply with all port authority instructions and safety regulations during service operations

To the maximum extent permitted by Sri Lankan law, Ransilu Marine Services' total liability for any claim arising from our services shall not exceed the value of the specific invoice relating to the incident in question.

We shall not be liable for:

• Indirect, consequential, or economic losses including loss of revenue or profit
• Delays caused by port authority instructions, adverse weather, or force majeure events
• Loss or damage arising from inaccurate information provided by the client
• Regulatory penalties imposed on the vessel as a result of pre-existing non-compliance
• Third-party actions over which we have no direct control

All content on the Ransilu Marine Services website — including text, images, logos, design elements, and operational documentation — is the exclusive property of Ransilu Marine Services (Pvt) Ltd. and is protected under Sri Lankan intellectual property law.

You may not reproduce, distribute, modify, or commercially exploit any content from our website or documentation without prior written consent. Waste reception certificates and port clearance documents issued to you remain the property of the issuing authority and must be retained as required by law.

We shall not be liable for any failure or delay in performance of our obligations where such failure is caused by events beyond our reasonable control, including but not limited to:

• Extreme weather conditions, monsoons, or natural disasters affecting port operations
• Port closure or restricted access ordered by SLPA or the Sri Lanka Navy
• National strikes, civil unrest, or government-imposed operational restrictions
• Breakdown of vessels or equipment caused by unforeseeable mechanical failure
• Regulatory suspension of licences pending investigation
• Pandemic, epidemic, or public health emergency declarations

In such events, we will notify the client as soon as practicable and work to resume services at the earliest opportunity.

We reserve the right to immediately suspend or terminate service to any client who:

• Has outstanding unpaid invoices beyond agreed credit terms
• Provides false or misleading information regarding vessel, waste type, or quantity
• Endangers the safety of our personnel during operations
• Breaches any MARPOL, MEPA, or SLPA regulation during our service
• Is subject to international sanctions or court orders restricting services

Upon termination, all outstanding invoices become immediately payable. Previously issued waste reception certificates and regulatory documents remain valid.

These Terms of Service are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

We encourage clients to first seek resolution through direct negotiation. If unresolved within 30 days, disputes may be referred to mediation under the Sri Lanka National Arbitration Centre before court proceedings.

For any questions regarding these Terms of Service, legal notices, or formal correspondence, please contact: